The total beginner’s guide to ecommerce fulfillment

By Oleg Mikhailenko
Published in Solutions
June 22, 2022
2 min read
The total beginner’s guide to ecommerce fulfillment

The problem

So you want to start your business selling products online. You have an awesome idea for merchandise, good web-design skills, and are a natural at marketing. But you have to admit- you don’t know the first thing about ecommerce order fulfillment, and to be honest, you’re a little intimidated. Should you give up before you even start? Absolutely not. Understanding ecommerce fulfillment doesn’t have to be rocket science. E-fulfillment is a process with a lot of moving pieces, yes, but when you break it down step-by-step, it actually becomes quite simple. Read on to discover the step-by-step process of getting your products from production to the customer’s door, and how you can arrange it all for less.

The process

When broken down, there are four major steps every seller has to go through, you included, before your goods finally land on the customer’s doorstep: distribution center integration, inventory management, the actual order fulfillment itself, and any and all returns processing.

First comes integration. In the digital age, the vast majority of e-commerce retail outlets have their shops directly connected with ecommerce order fulfillment companies that service those orders on the merchant’s behalf. Having good, effective omnichannel technology is key to ensure there’s no interruptions or issues with phantom inventory.

Then comes inventory management and receiving. Pallets of your merchandise are shipped to a dedicated ecommerce fulfillment warehouse, which are then subsequently logged into inventory. If your fulfillment company starts slacking on intake, however, your goods can sit in the loading bay for hours or even days, hanging in an unfortunate state of limbo. Best practices dictate that you ought to make sure your received goods are logged into inventory within only a couple days.

Now comes the most important part— the actual picking, packing, and shipping. When an order is placed and is routed directly to the distribution center, your preferred ecommerce fulfillment solution partner is responsible for picking the right items from the pallets, selecting the right box, cushioning them with a fair share of packing materials, and sending them off to be delivered.

Finally, returns. As much as you wish your customers would be 100% satisfied 100% of the time, the simple fact is that returns can’t be avoided. It’s important to have infrastructure in place to support the exchange or returning of goods for a refund. Customers that aren’t burdened by an overly lengthy or obtuse returns process are far more likely to shop from you again in the future, for merchandise they’ll be satisfied with and maybe even recommend to friends.

How to arrange it all

So how are you able to arrange for online order fulfillment quickly, easily, and in a way that won’t break the bank? P2Pseller has you covered. By leveraging the power of the shared economy, we allow literally anyone to offer warehousing and fulfillment services on an open and democratized marketplace. With your P2Pseller account, you can directly connect all of your selling channels, fulfillment partners, and multi-channel management tools to make sure each and every one of your orders is fulfilled without a hitch. Register a free account with us today to browse the full measure of our offerings and see exactly what we can do for you and your business. We’re ecstatic to partner with you as you take the next steps to grow your business bigger and better than ever before.


Previous Article
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Oleg Mikhailenko

Co-Founder, CEO P2Pseller

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